The CEO of West Pacific Bank publicly apologizes for the incident of freezing customer accounts due to Bitcoin purchase transfers

According to Decrypt, Anthony Miller, CEO of Westpac Bank in Australia, publicly apologized for the bank's blocking of a customer's transfer of 30,000 Australian dollars to CEX and freezing their account.

At the time of this incident, the Australian government was actively promoting cryptocurrency regulatory reforms, requiring major crypto platforms to obtain financial services licenses to increase transparency and reduce "de-banking" issues.